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Updates and upgrades

Updates

If your ordered within the last 12 months

  • Log in your account, go to your last order details page and download again the package.
  • Follow the instructions in the setUp.html.

Ordered before 12 months?

Single user/installation license & ESP licenses

  • You can order new license(s) with 50% discount.
  • You can also order additional licenses with 50% discount.
  • You can use these licenses to update your existing installation or have new installations.
  • Log in your account, open your last order details page, create a discount code and use it with a new order.
  • Every new order gives you again 12 months of free updates and support.

1 year subscription license

  • You can renew this license with 20% discount.
  • Log in your account, go to your order details page, create a discount code and use it with a new order.

Upgrading between licenses

    Examples
  1. From nuevoMailer single user license to an ESP license or the 1-year subscription license.
    • Order was placed within the last 12 months.
      In case you want to keep the same domain then you only need to pay the difference. In case you need it for a new domain the next paragraph applies.
    • Order is older than 12 months.
      You have 50% off of the first payment you did. In other words your previous order automatically gives you a discount equal to 50% of its value. And you may use your new license at the same or a different domain.
  2. You have the ESP-20 users license (or 50 users) and you want another one of the same. You will have 50% discount on your new license (of the same product).
  3. From ESP-20 to ESP-50 users.
    • Order was placed within the last 12 months.
      In case you want to keep the same domain then you only need to pay the difference. In case you need it for a new domain the next paragraph applies.
    • Order is older than 12 months.
      After 12 months, you have 50% off of the first payment you did for the 20 users license. In other words your previous order automatically gives you a discount equal to 50% of its value. And you may use your new license at the same or a different domain.
  4. Depending on the case it may not be possible to create a discount code inside your orders panel. Normally the discount codes you can create in your panel apply to the same product.
    Contact us in this case.

You do not lose your data when upgrading

  • After you download the latest package refer to the setUp.html for upgrade instructions.
  • If it is a major upgrade that involves changes in the database you will run the set-up wizard to upgrade your existing database.
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