After-sales support and updates

User's guide

Licensing

Requirements

Installation

Installing nuevoMailer is easy.
We provide a free installation service (if you need it).
Installation means: uploading a set of files to the server, create a database, edit the connection details in a file and follow the set-up wizard.
Should not take more than 15 minutes.

After sales support

You will have free support for 12 months after your order.
Support is done by email and when necessary by other means as well.
In your account menu you can create support tickets.
Expect a response between 1 to 16 hours, depending on your location.

Free updates

You will have access to the latest updates for 12 months after your order.
Anytime there is a new release you will receive a newsletter.
After 12 months?
Since you also have 50% discount for repeat orders after your 12 months grace period you can place a new order with 50% discount. Such customer discounts can also used to acquire new licenses for new installations.

Advice and consulting

It is very interesting to know how customers use nuevoMailer and how it helps them in their email marketing and communication objectives. We care and we will advice you on topics such as:

Improving your technical infrastructure.
Design better newsletters.
Optimize email deliverability.
And in general how to make better use of nuevoMailer.

https://www.nuevomailer.com/after-sales-support

nuevoMailer SB v.10.1
USD 139.00 179.00 € £